Frequently Asked Questions
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We manage the entire process, from guest communication and dynamic pricing to cleaning, maintenance, and restocking. Because we’re local and hands-on, we’re available whenever you or your guests need support. There are no offshore call centres or delayed responses, just direct, responsive service from a team that knows your home and your market.
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We manage short-term rentals in Mangawhai and the surrounding areas. Because our service is hands-on and locally based, we only take on properties within this region so we can provide the high level of care, responsiveness, and support our owners and guests expect.
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We charge a management fee on the base nightly rate.
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No, we take care of all linen, toiletries, cleaning products, tea, coffee etc
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Absolutely! We will provide you with access to an Owners portal so that you can see when your home is available and block dates out yourself for personal use. We ask for a minimum 24hrs notice to allow us to co-orindate cleaning before and after your stay.
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Your home is checked after every stay so we can identify any issues. For small issues we will handle this via guest deposits or platform protection. We recommend that all short term rental home owners purchase home and contents insurance that is appropriate for AirBnB type of rentals.
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We manage cleaning for all properties using a trusted, hotel-quality standard cleaning team. It’s one of the details we pride ourselves on getting right every time. During each clean, we also restock essential supplies so your home is consistently guest-ready.
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We market your home across leading booking platforms, including Airbnb, Booking.com, and Vrbo, to maximise visibility and reach the right guests. We also support direct bookings through MangaStay, giving your property added exposure and making it easier for repeat guests to book with confidence. This multi-channel approach helps drive stronger occupancy, broaden your audience, and create more consistent booking performance throughout the year.
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Using a combination of local insight and data driven strategy, we actively manage pricing and positioning to maximise occupancy and deliver strong consistent returns
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Absolutely, we are here to help with everything. Please contact us to arrange a time to chat
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